Facilitation Skills Resources

Facilitation Skills Resources

Facilitation skills are skills that are used to improve a group’s effectiveness by guiding the process the group uses to achieve a goal.  The skills can be applied in a number of contexts including decision making, planning and training. The following resources on facilitation skills are available either for borrowing from the Decoda Literacy Library or free online.

The following resources are good introductions to facilitation skills:

Community Conversations: mobilizing the ideas, skills, and passion of community organizations, governments, businesses, and people. 2nd ed.
Paul Born. Toronto: BPS Books, 2012.
This book looks at the building blocks of community conversations that explore the common goals of a diverse array of people with different backgrounds and needs. It offers 10 techniques for community conversations.

The Community Tool Box. Ch. 16. Group facilitation and problem-solving (online)
Lawrence, KS: Work Group for Community Health and Development, University of Kansas, 2012. 
This online resource covers the following topics: conducting effective meetings, developing facilitation skills, tips for recording a meeting, and techniques for leading group discussions. 

Consensus-oriented decision-making: the CODM model for facilitating groups to widespread agreement.
Tim Hartnett. Gabriola, BC : New Society Publishers, 2010.
This resource offers a step-by-step process for collaborative group decision-making. It combines insight into group dynamics with effective communication skills and conflict resolution techniques. 

Facilitator’s guide to participatory decision-making. 3rd  ed.
Sam Kaner & Lenny Lind. San Francisco: John Wiley & Sons/Jossey-Bass, 2014.
This guide provides information on the processes involved in facilitating group decision-making, including tips on guiding the process to create sustainable decisions. The guide also includes information on necessary facilitator tools, such as listening techniques, tips on using open discussion, and methods for addressing difficult or challenging group dynamics.