Thanks for the Feedback
Date posted: July 29, 2015
From the home, to school, to the workplace, we will all experience both positive and negative feedback. While the benefits of affirmative statements are obvious, criticism can be harder to receive. However, Douglas Stone and Sheila Heen, the authors of Thanks for the Feedback: the Science and Art of Receiving Feedback Well suggest that negative feedback can also be valuable and they offer tips on how to receive feedback.
Receiving feedback well doesn’t mean you always have to take the feedback. Receiving it well means engaging in the conversation skillfully and making thoughtful choices about whether and how to use the information and what you’re learning. It’s about managing your emotional triggers so that you can take in what the other person is telling you, and being open to seeing yourself in new ways. And sometimes … it’s about setting boundaries and saying no. (p. 8)
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