Here to Help: Workplace Communication Skills for Food Services

Here to Help: Workplace Communication Skills for Food Services

Here to Help: Workplace Communication Skills for Food Services

Date posted: February 26, 2019

Here to Help: Workplace Communication Skills for Food Services is a resource designed to assist newcomers to Canada find and retain entry-level positions in the food services industry. Designed by the School of Global Access at Bow Valley College, this resource emphasizes speaking and listening for busy, time-sensitive environments. A Learner Workbook aimed at Canadian Language Benchmarks levels 4-6 and an Instructor Guide are included.

The Learner Workbook contains:

  • 4 modules (16 units)
  • audio and video resources
  • comprehension exercises
  • speaking and listening activities and games
  • learner self-assessment materials
  • reflection and goal setting activities

Here’s a sample video resource:

The Instructor Guide contains industry information, guidelines for workplace culture discussions, instructional notes, suggestions for activity adaptions and assessment rubrics.

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