Essential skill: Writing

Essential skill: Writing

Essential skill: Writing

Date posted: September 19, 2013

The 4th annual Essential Skills Day will be celebrated on September 27, 2013. It’s a day to raise awareness about the importance of workplace literacy and essential skills training. Today’s post focuses on the essential skill of writing.

Here’s a sample of some resources available on writing in the workplace:

Casino writing skills. (Online)
Winnipeg, Man.: The Canadian Gaming Centre of Excellence, 2010.
» This resource begins with a facilitator’s guide. The following workbook is organized into two separate parts: foundations and job families. The foundations section is a review of writing skills for work, including: writing notes, writing emails, recording text in daily logs, writing reports, and writing memos and letters. For each skill there is a description with examples of how to use the skill and practice exercises. Answers are provided. The job family sections contain practice questions organized by level for gaming/casino job families: bank, customer services/administration, food and beverage services, housekeeping and ground, maintenance and facilities, retail, security, slots/electronic gaming/bingo, table games, uniforms and warehouse.

Making choices: teaching writing in the workplace; instructional activities manual and reference manual.

By Diane Miller. Edmonton : Grass Roots Press, 2002.
» This is a flexible resource containing dozens of activities for teaching employees how to write effective notes, memos, notices, business letters, accident reports, procedures, and e-mail messages. In addition, hands-on activities are provided for teaching employees how to complete forms, create charts and flowcharts, plot graphs, and keep logs.

The write direction: a new teacher’s practical guide to teaching writing and its application to the workplace.

By Fred S. Wolff and Lynna Garber Kalna, 2010.
» This guide looks at how to teach writing and the connection between classroom writing and writing for the business world. Information linking writing skills to workplace writing can be valuable for adult literacy teachers.

Writing at work.
By Sue Grecki and Sheila Whincup; project manager, Lynda Fownes. Burnaby, BC: SkillPlan, 2003.
» This resource is designed to provide instructors with the background and practice people will need at work. Organized by writing formats, it covers the writing tasks typical for the majority of working Canadians. An appendix of authentic documents for learning activities is provided.

To find more resources on writing, browse our Writing Materials list

To borrow any or all of these books, email

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